At AN Store, we strive to ensure that your orders are delivered in a timely and efficient manner. This policy outlines the terms and conditions related to the shipping and delivery of your purchases.
1. Shipping Methods and Costs
- We offer a range of shipping options to meet your needs, including standard and express delivery.
- Shipping costs will be calculated at checkout based on the destination, shipping method, and the size/weight of the items.
- Free shipping may be available for orders over a certain value, as specified on our website.
2. Order Processing Time
- Orders are processed within [Insert Processing Time] business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
- Delivery times vary depending on the shipping method selected and the destination.
- Estimated delivery times will be provided at checkout but are not guaranteed.
4. International Shipping
- We ship to select international destinations. Additional fees, such as customs duties and taxes, may apply and are the responsibility of the customer.
5. Order Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking details.
- You can track your order using the provided tracking number on the carrier’s website.
6. Delivery Issues
- If your order is delayed, damaged, or lost during shipping, please contact us at [Your Contact Email or Phone Number].
- We will work with the carrier to resolve any issues and keep you informed.
7. Changes to Shipping Details
- You may update your shipping address before the order is shipped by contacting our customer service team.
- Changes requested after the order has been shipped cannot be accommodated.
8. Contact Us
For any questions or concerns about shipping and delivery, please contact us:
AN store
Address: 89 Regent Road, Stoke-on-Trent, London, UK
Email: info@anstore.co.uk
Phone: +44 7887070673